Connected guest experience systems
The right information.
Before guests have to ask.
Staywerk connects a private Guest Portal, automated guest messaging and a configured terminal inside the property. The same approved information stays consistent from booking through checkout—while you keep your compatible PMS.
Everything the guest needs, in the right place.
Automated Messaging
- PRE-ARRIVAL · SCHEDULED
Your arrival guide is ready.
- 8+ NIGHT STAY · CARE CHECK
How is everything going so far?
- POST-STAY · QUEUED
Thank you for staying with us.
Villa Helios
Guest Portal
Access and property guidance ready
Portal · Ready Villa Helios / Guest journeyWelcome to Villa Helios
Welcome mode prepared
In-Property Terminal
The real problem
Guests do not need more messages.
They need one clear journey.
Arrival details, house guidance and equipment instructions often live in different messages, files and notes. Guests ask again when the answer is difficult to find, arrives at the wrong moment or changes between channels.
Hospitality, made visible
Technology should feel like part of the stay.
Guests should not need to understand the system behind the experience. They should simply find the right answer before arrival, during the stay and inside the property.
Welcome, Elena
Your arrival information is ready.
The complete Staywerk system
See how one approved source becomes a clearer stay.
The portal, messages and terminal do different jobs. They remain connected through the same approved property information and guest-journey rules.
Available when guests look for it
One private place for the stay.
Reservation and property guidance remains available in a personal, time-limited portal—so the guest can return to the answer instead of searching through old messages.
- Arrival, house and local guidance
- Reservation-specific access
- Two guest-facing languages included
Available from 15:30
View guidance →Useful at the right moment
Fewer messages. Better timing.
Staywerk brings forward only what matters at each stage. The guest receives a clear next step, while the portal remains the trusted place for detail.
- Seven-stage guest lifecycle
- Mid-stay care for stays of 8+ nights
- Approved PMS and email delivery routes
Your arrival guide is ready.
How is everything going so far?
Thank you for staying with us.
Visible where questions happen
A digital concierge inside the property.
The configured Staywerk Terminal makes house and equipment guidance easy to find on site, without asking guests to download another app.
- Configured Staywerk hardware kit
- Arrival, Stay and Departure modes
- Remote management and monitoring
The guest lifecycle
Present at every moment.
Never in the way.
One prepared journey, paced around what the guest needs next.
- 01
Booking
Confirmation and first expectations.
- 02
Pre-arrival
Preparation, directions and key details.
- 03
Arrival & access
Timed information for a smooth check-in.
- 04
In-stay
Useful guidance without overload.
- 05
Long-stay care
A human midpoint check for 8+ nights.
- 06
Checkout
Simple, well-timed departure guidance.
- 07
Post-stay
Thanks, feedback and review request.
One system, responsibly scoped
One connected system.
Different operating realities.
Independent host
Give one active property a professional guest-information system.
Multi-unit operator
Create one quality standard without flattening each property.
Boutique stay
Make useful guidance available without replacing personal service.
Implementation, not DIY software
The Staywerk Connected Launch Method.
Every implementation passes through six decision and quality stages designed to protect information accuracy, technical reliability and clear ownership before the system reaches a guest.
- 01
Fit review
We review the guest journey and operating readiness.
- 02
Compatibility & fallback
We verify data, delivery routes and the manual fallback.
- 03
Approved property source
You approve the facts; we create one maintained structure.
- 04
Three-layer configuration
We configure portal, messages and terminal together.
- 05
End-to-end QA
We test content, timing, links, device state and fallbacks.
- 06
Controlled launch
We verify installation and activate the approved system.
Staywerk manages
The connected technical system
- Approved integration and configuration
- Portal, workflows and terminal software
- Technical monitoring, updates and fallbacks
Your local team manages
Hospitality on the ground
- Guest requests, access and emergencies
- Cleaning, maintenance and daily PMS use
- Accuracy and approval of property facts
Accountable by design
A named operator.
Clear responsibilities.
Operated by SPACEERS
Staywerk is a brand operated by SPACEERS Single Member Private Company in Athens, Greece.
Authorised representative
Panagiotis Argyropoulos is the authorised representative.
Technical accountability
Staywerk is responsible for the agreed technical system and implementation process.
Physical responsibility
Every client names a responsible host or local operator for the property and emergencies.
Transparent by design
Three clear charges.
One complete system.
Implementation, purchased hardware and ongoing operation are separate responsibilities—so they are shown separately.
Implementation & Integration
Defined base setupCompatibility review, content, workflows, testing, training and launch. Complex integrations are scoped separately.
Staywerk Terminal Kit
Configured hardwareApproved tablet, stand, power, kiosk setup, software configuration, property setup and QA.
System Subscription
Ongoing operationHosting, monitoring, remote terminal management, security updates and technical support.
Exact commercial terms are confirmed only after fit, compatibility and implementation scope are understood. Shipping, third-party accounts, usage charges and optional services remain separately scoped.
Questions before you apply
Straight answers.
No small print.
The Free Host Audit confirms whether your property and current system are a responsible fit.
01Do I need to change my PMS?
No. Staywerk works with the host’s existing PMS when it is compatible. We verify the available data and delivery routes before implementation.
02Can I buy only the portal or terminal?
The Founding Host Pilot includes the complete three-layer system. Its value comes from keeping the same approved information consistent across the portal, messages and property.
03Who owns the tablet?
The configured Staywerk Terminal Kit is purchased by the host. Staywerk manages its software and technical configuration while the subscription is active.
04Does Staywerk manage emergencies?
No. Staywerk manages the agreed technical system. Your local team remains responsible for guests, physical access, maintenance, complaints and emergencies.
05What happens when the subscription ends?
The host keeps the purchased hardware. Access to Staywerk’s portal, workflows, terminal software and technical management ends according to the agreed terms.
Your starting point
A considered system begins with an honest fit review.
The Free Host Audit reviews your guest-information journey, message workflow, PMS context, terminal readiness and local responsibilities before any partnership decision.
Is Staywerk a responsible fit for your property?
Application-based · no obligation · honest fit review